Terms & Conditions

Economatics is part of BLi Education Ltd

Terms and Conditions

These terms and conditions cover your rights and obligations in relations to all offers, quotations and sales of computers hardware, software, documentation, peripherals and related services by BLi Education Ltd. to any purchaser or potential purchaser (Purchaser).

Returns Policy

At BLi Education Ltd, we want you to be 100% satisfied every time you buy from us. Occasionally though, we know you may want to return items, so below is our returns policy and money back guarantee.

Not 100% Satisfied With Your Purchase? – 30 Day Money Back Guarantee

Any product can be returned, for whatever reason, for a refund of the cost of the product as long as the product is returned in its original condition and in its original box, with all warranty cards, licences, manuals and accessories. To receive the refund, the product must be received by our Returns Department in its original condition and have been sent to us within 30 days of your receipt of the goods at the address shown below.

Please note that we reserve the right to refuse returns of video, DVD, audio, computer peripheral and software products where the item has been unsealed and we will consequently be unable to resell.

Defective or Incorrectly Shipped Items

You will be fully refunded, including return of the delivery costs for the UK and proof of posting for Europe, for any product which is damaged, faulty or incorrectly shipped or any circumstance that is in our error.

In the case of a defective product, please provide a full description of the fault, quote your unique Returns Authorisation number and return the defective item in its original box, with all warranty cards, licences, manuals and accessories to the above address. For your protection, we recommend that you use a recorded-delivery service.

Wrong Delivery Address Input
If you provide us with a wrong delivery address and your goods are signed for by another party, then BLi Education cannot be held responsible for any loss you incur as a result.

Returns Procedure and Address

To return items, please contact the customer care team by email or telephone.



Email: sales@blieducation.com

Tel: 01666 843 290

Fax: 01666 843216

They will provide you with a Returns Authorisation Number. Please enclose a note giving the reason for the return and quote your unique Returns Authorisation Number, wrap the package securely and send the package to the address below.

BLi Education

Returns Dept.

Angel House

Sherston

Malmesbury

Wilts

SN16 0LH

UK


This returns policy does not affect your statutory rights.

Delivery Timescale

When an item is in stock, BLI EDUCATION Learning Ltd. will normally dispatch goods within 3 working days. For product that is out of stock, please allow 28 days of ordering. If for any reason goods are delayed beyond our control for longer than 28 days, all customers will be notified in writing.

  1. Orders and Delivery
    1. Any agreement between BLI EDUCATION and Purchaser shall be binding only if and to the extent that an individual order is expressly accepted by BLI EDUCATION in writing. BLI EDUCATION will have full discretion in accepting and rejecting any order.
    2. Prices and availability of Products are subject to change without notice.
    3. The Purchaser will pay to BLI EDUCATION the price of the Products shown on the order, plus post and packaging, plus VAT, either at the time the order is placed in the case of individual purchasers, or within 28 days of delivery or the date of our invoice, in the case of institutional purchasers (e.g. schools, universities).
    4. In the event of late payment by the purchaser we reserve the right to suspend further deliveries and charge interest at a rate of 4% over the Barclays Bank Base Rate in force from time to time and repossess Products that have not been paid for.
    5. Products will be deemed accepted by you on receipt. The purchaser will bear the risk of loss or damage to the Product from the time of delivery.
    6. BLi Education may make partial delivery and invoice for goods separately except where expressly agreed as 'one delivery' at the time of the order.
  2. Licences
    1. On acceptance of an order by BLi Education you are granted a non-exclusive, non-transferable licence to use each copy of the software supplied, together with documentation, under the order on a single computer at any one time or as stated on the licence agreement.
    2. The purchaser must observe all the copyright requirements of individual Products, including documentation, and ensure that where copying is permitted that all such copies carry the proprietary notices.
    3. Where Products carry their own licence terms additional to those stated herein, these will prevail over the conditions stated herein. Where these are not acceptable to the Purchaser and the Purchaser returns the Product unused and unopened, with licence agreement or seal 'intact', BLi Education will, for its own manufactured Product make a refund and for other Products attempt to negotiate with the manufacturer/distributor for a return and refund.
  3. Warranty
    1. BLi Education warrants the Product manufactured by BLi Education against defects in material and workmanship for a period of 12 months from the date of delivery.
    2. All software is licensed on an "AS IS" basis. BLi Education makes no warranties, either expressed or implied, with respect to any software, its quality, its performance, merchantable or fitness for any particular purpose. The entire risk is with the purchaser.
    3. BLi Education does not warrant any used Products, or Products not manufactured by BLi Education.
    4. BLi Education warrants that any service will be provided with due diligence and professional standard of care. Provided that BLI EDUCATION is notified within 28 days of the completion of a service, BLI EDUCATION will, as its sole liability, repeat the services or remedy the breach.
  4. Intellectual Property Rights
    1. BLi Education and our licensor's retains all intellectual property rights in the Products.
  5. Exports and Resale
    1. The Purchaser should consider all Products supplied by BLi Education are prohibited for export or resale outside the UK.
    2. If the Purchaser wishes to export from the UK or resell outside the UK any Products supplied by BLi Education, the purchaser will be responsible for obtaining consents and licences.
  6. Limitation of Liability
    1. In case BLi Education, by its negligence cause accidental death, bodily injury, damage to or loss of material property its liability will not exceed £1,000,000 in respect of any one event.
    2. In the case of Products, BLi Education’s liability will not exceed the price of the Products as purchased.
    3. These liabilities will not apply; where loss results from defects which BLi Education has physically remedied within a reasonable time; indirect or consequential loss of business profits, revenue or anticipated savings; loss which could have been avoided by following BLi Education reasonable advice and instruction.
  7. Force Majeure and Governing Law
    1. No liability can accrue to any cause beyond its reasonable control.
    2. The order will be governed and construed in all respects in accordance with English Law.